Privacy Policy
Last updated: 12/12/2025
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Contact us for services
- Make payments through our portal
- Communicate with our customer service team
- Visit our website
Types of Information
- Personal identification information (name, address, phone number, email)
- Financial information (account numbers, payment history)
- Communication records
- Website usage data
2. How We Use Your Information
We use the information we collect to:
- Provide debt collection and receivables management services
- Process payments and maintain account records
- Communicate with you about your account
- Comply with legal and regulatory requirements
- Improve our services and website functionality
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- To our clients (creditors) regarding account status and payment information
- To service providers who assist us in operating our business
- When required by law or legal process
- To protect our rights, property, or safety
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure data transmission protocols
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
5. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of certain communications
- File a complaint with regulatory authorities
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
- Provide targeted content
You can control cookie settings through your browser preferences.
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
10. MMS/SMS/Texting Policy
Leafy Financial offers a SMS messaging service. You can opt-in to our services by texting "START" to +1(817) 687-2918. You may choose to opt-in to our SMS messaging service at your own discretion and you may opt out at any time. We will communicate with you via SMS for the purposes of Payment Reminders, Payment Receipts, or other Informational notices regarding your account.
Participating Carriers
Participating carriers include: AT&T, Boost Mobile, T-Mobile, Metro by T-Mobile, Verizon Wireless, Sprint, UScellular, and Virgin Mobile. Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.
Message and Data Rates
Message and data rates may apply. Message frequency may vary. Message frequency is dependent upon user and account activity. If you have any questions about your text plan or data plan, please contact your wireless provider.
Opt-Out
You can cancel these services at any time by texting "STOP" to +1(817) 687-2918. We will respond with a single SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
Help
You may, at any time, text "HELP" to +1(817) 687-2918 for a brief help message. We will respond with instructions on how to use our service as well as how to unsubscribe. You may also contact Leafy Financial support at: +1(866) 513-0848 or email us at customersupport@leafyfinancial.com.
PLEASE NOTE: The consent is direct from the agency and Leafy Financial, LLC will not send messages on behalf of other brands.
Other services provided by Leafy Financial on this Website may require you to agree to additional terms.