Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Contact us for services
• Make payments through our portal
• Communicate with our customer service team
• Visit our website

Types of Information

• Personal identification information (name, address, phone number, email)
• Financial information (account numbers, payment history)
• Communication records
• Website usage data

2. How We Use Your Information

We use the information we collect to:

• Provide debt collection and receivables management services
• Process payments and maintain account records
• Communicate with you about your account
• Comply with legal and regulatory requirements
• Improve our services and website functionality

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• To our clients (creditors) regarding account status and payment information
• To service providers who assist us in operating our business
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure data transmission protocols
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

5. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of certain communications
• File a complaint with regulatory authorities

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve user experience
• Provide targeted content

You can control cookie settings through your browser preferences.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: