Consumers & Payments
Information about making payments and understanding your rights regarding debt collection.
Make a PaymentPayment Options
We offer multiple convenient ways to make payments on your account.
Pay by Mail
Send a check or money order to our office address.
2921 Brown Trail, Suite 250Bedford, TX 76021
Understanding Your Rights
At Leafy Financial, we are committed to treating consumers with dignity and operating in full compliance with the Fair Debt Collection Practices Act (FDCPA). You have the right to:
- Request verification of your debt at any time
- Ask us to cease communication, and we will honor your request
- Be free from contact at inconvenient times or locations
- Receive respectful, professional treatment at all stages of the recovery process
Frequently Asked Questions
Find answers to common questions about payments and your account.
How do I know if my payment was received?
After making a payment, you will receive a confirmation email or receipt. You can also check your payment status by logging into your account on our payment portal or by contacting our customer service team.
Can I set up a payment plan?
Yes, we offer flexible payment plans to help you manage your debt. Please contact our customer service team to discuss options that work for your financial situation.
What if I believe there is an error with my account?
If you believe there is an error with your account, please contact us immediately. You have the right to dispute the debt, and we will provide verification of the debt upon request.
Is my payment information secure?
Yes, we use industry-standard encryption and security measures to protect your payment information. Our online payment portal is secure and compliant with payment card industry standards.
Need Assistance?
Our customer support team is here to help with any questions about your account or payments.