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RMAI Compliance Information

Our commitment to regulatory compliance and consumer protection standards.

Certified Company Information

Company Name

Leafy Financial, LLC

RMAI Certification Number

P2506-1649

Mailing Address

2921 Brown Trail, Suite 250
Bedford, Texas 76021

Telephone Number

(866) 513-0848

Chief Compliance Officer

Name

Shirelle Reed

Title

Chief Compliance Officer

Certification Number

P2506-1649

Mailing Address

2921 Brown Trail, Suite 250
Bedford, Texas 76021

Consumer Complaints

We are committed to addressing consumer concerns promptly and professionally. If you have a complaint regarding our services, please contact us using any of the following methods:

Phone

Speak directly with a qualified representative who can investigate and respond to your complaint.

(866) 513-0848

Email

Send us a detailed email and we will respond within one business day.

customersupport@leafyfinancial.com

Mail

Send written correspondence to our office address.

2921 Brown Trail, Suite 250
Bedford, Texas 76021

Our Complaint Resolution Process

What to Expect

  • • Acknowledgment of your complaint within 24 hours
  • • Thorough investigation by qualified personnel
  • • Regular updates on the status of your complaint
  • • Written response with our findings and any corrective actions

Information to Include

  • • Your full name and contact information
  • • Account number or reference number (if applicable)
  • • Detailed description of your complaint
  • • Any relevant dates and documentation
  • • Your preferred method of response

Additional Consumer Resources

For additional information about your rights as a consumer and resources available to you, please visit the RMAI Consumer Resources page.

Visit RMAI Consumer Resources

Our Commitment to Compliance

Regulatory Standards

Leafy Financial is committed to maintaining the highest standards of regulatory compliance. We adhere to all applicable federal and state laws governing debt collection practices.

  • • Fair Debt Collection Practices Act (FDCPA)
  • • Fair Credit Reporting Act (FCRA)
  • • Telephone Consumer Protection Act (TCPA)
  • • State and local debt collection regulations

RMAI Certification

We are pursuing certification through the Receivables Management Association International (RMAI), demonstrating our commitment to industry best practices and ethical standards.

This certification process ensures that our operations meet rigorous standards for consumer protection, compliance, and professional conduct in the receivables management industry.