RMAI Compliance Information
Our commitment to regulatory compliance and consumer protection standards.
Certified Company Information
Company Name
Leafy Financial, LLC
RMAI Certification Number
P2506-1649
Mailing Address
2921 Brown Trail, Suite 250Bedford, Texas 76021
Telephone Number
Chief Compliance Officer
Name
Shirelle Reed
Title
Chief Compliance Officer
Certification Number
P2506-1649
Mailing Address
2921 Brown Trail, Suite 250Bedford, Texas 76021
Consumer Complaints
We are committed to addressing consumer concerns promptly and professionally. If you have a complaint regarding our services, please contact us using any of the following methods:
Phone
Speak directly with a qualified representative who can investigate and respond to your complaint.
(866) 513-0848Send us a detailed email and we will respond within one business day.
customersupport@leafyfinancial.comSend written correspondence to our office address.
2921 Brown Trail, Suite 250Bedford, Texas 76021
Our Complaint Resolution Process
What to Expect
- • Acknowledgment of your complaint within 24 hours
- • Thorough investigation by qualified personnel
- • Regular updates on the status of your complaint
- • Written response with our findings and any corrective actions
Information to Include
- • Your full name and contact information
- • Account number or reference number (if applicable)
- • Detailed description of your complaint
- • Any relevant dates and documentation
- • Your preferred method of response
Additional Consumer Resources
For additional information about your rights as a consumer and resources available to you, please visit the RMAI Consumer Resources page.
Visit RMAI Consumer ResourcesOur Commitment to Compliance
Regulatory Standards
Leafy Financial is committed to maintaining the highest standards of regulatory compliance. We adhere to all applicable federal and state laws governing debt collection practices.
- • Fair Debt Collection Practices Act (FDCPA)
- • Fair Credit Reporting Act (FCRA)
- • Telephone Consumer Protection Act (TCPA)
- • State and local debt collection regulations
RMAI Certification
We are pursuing certification through the Receivables Management Association International (RMAI), demonstrating our commitment to industry best practices and ethical standards.
This certification process ensures that our operations meet rigorous standards for consumer protection, compliance, and professional conduct in the receivables management industry.